March 24, 2020

A message to our PEACE NATURALS community,

As we continue to monitor the developments of coronavirus (COVID-19,) we wanted to take a moment to update you on the most recent steps we’ve taken to continue to provide care for our patients.

As we mentioned last week, we have implemented a work-from-home policy for our Client Care team. Along with email communication, the team is now able to take calls remotely. We are still shipping orders, registering patients and are here to answer your questions.

During these times of uncertainty, we remain committed to operating responsibly and safely, in addition to being mindful of the developing COVID-19 situation. Today, our operations and facilities remain open, and we’ve made the necessary modifications to ensure that our employees and patients are well protected during this time.

We’re committed to delivering the best quality products and service to our patients and will continue to navigate this situation together as a community. We will continue to keep you informed as the situation evolves.

Thank you for your continued loyalty,

PEACE NATURALS

March 16, 2020

A message to our PEACE NATURALS community,

The safety and well-being of our patients and our employees is our top priority. As we continue to monitor the developments of the novel coronavirus (COVID-19), we wanted to take a moment to reassure you of the steps we are taking to continue to provide care for our patients.

We are actively following the guidelines and recommendations as outlined by the Public Health Agency of Canada and local health authorities. We are encouraging our employees to take extra precautions including frequent handwashing and have implemented a work-from-home policy for our Client Care team.

As such, our office will be temporarily closed for incoming calls. We are working internally to take calls remotely and will update our patients as soon as we can. In the interim, we will be able to address all of your questions, concerns and orders through via website or you can email us directly at clientcare@peacenaturals.com. We are still shipping orders during this time.

We hope that during this time, you are also taking care of your personal health and well-being. We are here for support and strength during these challenging times and our thoughts are with everyone who has been affected by this disease. There are everyday actions that can help prevent the spread of germs that cause respiratory illnesses. Take these steps to reduce exposure to the virus and protect your health:

    • Wash your hands often with soap and water or alcohol-based hand sanitizer.
    • Sneeze and cough into your sleeve.
    • Avoid touching your eyes, nose or mouth.
    • Avoid contact with people who are sick.
    • Stay home if you are sick.
    • If possible, avoid large gatherings and busy public spaces.

We continue to navigate this situation together as a community and recognize that this is a challenging time for all. Most importantly we remain deeply committed to the safety of our teams, patients and communities.

Thank you for your continued loyalty,

PEACE NATURALS

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